COMCAST CENTRAL DIVISION

For Comcast Central, the Preselect process has a metric qualifier in order to be considered for anything above the General gate. This would be the completions of the Comcast required blue ITGs. Once that is met, the other metrics determine which gate the CSP earns based on their prior two week’s performance in Rep Sat (representative satisfaction survey) and the past rolling 30 days of Commitment Adherence (CA%). Below is the table with the criteria for each gate:

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